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Senior Human Resource Associate - Learning
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5 - 7
Functional Area:
HR Consultant, Human Resources
Posted Date:
02 May
Job Description

L&ED Function Overview
ZS offers a fulfilling career option if you aspire toward continual learning and growth. We make significant commitment to our people by providing opportunities for structured learning and development across our capability groups (Business Analytics, Business Operations, Business Technology) starting from best-in-class onboarding experience to ongoing skill building programs, brown bags and just-in-time trainings.

Job Description
As we continue to grow our firm, we are currently looking for a Senior Human Resource Associate – Learning. The Learning Associate will partner with business stakeholders across various offices to ensure seamless training delivery. The role manages our flagship programs across CECs starting from design, planning & execution to ensure effective communications, scheduling, registration, delivery and metrics reporting.
• Lead the integration and development of extended firm-wide programs and new hire cohort group experiences aligned with ZS new hire onboarding program
• Monitor emerging new hire needs and develop proactive, innovative solutions
• Partner with business stakeholders to design, develop, and evaluate training and other learning resources
• Program large scale design, development and deployment of role evolution programs
• Manage communications and delivery logistics for key learning and development initiatives
• Manage participant and instructor resources and partner with stakeholders to maintain up-to-date, quality deliverables
• Establish measurement plans for program impact and effectiveness. Monitor evaluation data and stakeholder feedback. Create relevant training metrics reports and develop improvement plans where needed
• Collaborate with subject matter experts and extended stakeholders to assess development needs and make strategic recommendations to enhance new hires’ performance through training and other methods
• Develop, manage, and execute complex training and development project plans to meet business requirements, develop process improvements, and ensure commitment from project team members

Desired Candidate Profile
Qualifications • Minimum Bachelor’s degree • Minimum 5 - 8 years professional experience in learning and development • Ability to design and develop classroom and informal learning solutions • Knowledge of adult learning principles, instructional design, and training evaluation methods • Strong task and project management skills as evidenced through prior work experience • Excellent program and project management skills. Prior work experience coordinating and implementing training programs, plus expertise in managing an ongoing, complex learning program • Ability to proactively and continually collaborate with project team members and distributed stakeholders to ensure timely, efficient, and accurate deliverables • Confirmed ability to analyze problems and solve them creatively • Excellent oral, written and interpersonal communication skills to effectively work with all levels of the organization
Company Profile
ZS is the world’s largest firm focused exclusively on helping companies improve overall performance and grow revenue and market share, through end-to-end sales and marketing solutions – from customer insights and strategy to analytics, operations and technology. More than 5,000 ZS professionals in 22 offices worldwide draw on deep industry and domain expertise to deliver impact for clients across multiple industries ZS’ India Capability and Expertise Centers house more than 60% of ZS people across two locations based in Pune and Gurgaon. Our teams work in conjunction with onshore colleagues to deliver our sales and marketing projects to our clients. The Centers primarily support client projects based in North America, Europe and East Asia in the areas of Business Analysis, Business Operations and Business Technology.
learning and development

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ZS Associates
Contact Person
Poonam Dalal