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Senior Human Resources Associate - Staffing
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5 - 7
Functional Area:
HR Consultant, Human Resources
Posted Date:
02 May
Job Description

Job Description
The Senior Human Resources Associate - Staffing will report directly to our Staffing Lead for India in Human Resources and will support all aspects of understanding and recording consulting staff resource availability and skill inventory activities in the ZS office. This includes working closely with the staff to understand their project experiences, current and future availability, skills, and developmental goals. In addition to understanding these, the staff liaison is responsible for updating the appropriate tools and ensuring communication with the relevant scheduling leads and other HR team members as appropriate.
 To understand and record, using the appropriate tools, the following for the consulting staff in the Pune office
 Current and future staffing levels as they evolve over the project duration and staffing constraints, if any
 Developmental goals and expertise areas
• Make scheduling tool assignments as needed in coordination with the scheduling lead
• Monitor hours reports and highlight exceptions to appropriate people
• Conduct periodic training on staffing tools and process for new staff
• Monitor and facilitate staffing transitions for long-term staffed roles
• Collaborate with wider HR team to support staffing, learning and HR iniatives

Desired Candidate Profile
Qualifications  Minimum bachelor’s degree and a MBA (HR) from a reputed institution is a plus  Minimum 5 years relevant work experience in professional services environment with some demonstrated experience in the scope of this role  Strong communication skills (oral and written)  Ability to establish relationships with all levels of management and employees  Ability to be patient, listen well, and offer balanced advice  Strong organization skills and ability to design and follow systematic processes  Strong attention to detail  Ability to multi-task in a fast paced, rapidly-changing environment  Ability to function effectively as a team member
Company Profile
ZS Associates is a global leader in sales and marketing consulting, outsourcing, technology and software. Our singular focus for more than 30 years has been to help global companies maximize their sales and marketing organizations’ performance and results. Together, we design and implement strategies that lead to greater market share, more competitive operations and better utilization of today’s latest technologies. From 22 offices around the world, ZS experts use analytics and deep expertise to help companies make smarter decisions quickly and cost effectively. We are particularly known for our strong presence in the pharmaceutical and health care sectors, yet work across a range of industries. ZS India Capability and Expertise Centers house more than 60% of ZS people across two locations based in Pune and Gurgaon. Our teams work in conjunction with onshore colleagues to deliver our sales and marketing projects to our clients. The Centers primarily support client projects based in North America, Europe and East Asia in the areas of Business Analysis, Business Operations and Business Technology. ZS Corporate Support teams support the firm’s core business operations by operating the internal enterprise. Our global teams comprise team-oriented, pragmatic and results-driven people who thrive in a challenging work environment. Our people come from diverse backgrounds, but share a passion for quality customer service and dedication—whether our customer is a client or another ZS employee.

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ZS Associates
Contact Person
Poonam Dalal